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ORDERING@BONJAPAN
- Please state where you would like to collect your order. NO DELIVERY CHARGE unless pass through ERP.
How long does it take to deliver to me? 1 day later after confirmation of your items ordered (e.g. Confirmation on Monday, delivery will be done on Wednesday). Can i choose the day i wish to receive my order? YES, you can! Just let us know the date and time you hope to collect your ordered items after order confirmation between both parties. What happen if i'm unable to collect my item on the last minute? Please sms/call the person-in-charge of delivery the goods to you 3 hours before collection time. There should be a mobile number given to you upon confirmation email. Can i change my ordered items? Yes, you can. As long as any changing of items order is to be informed to us during the 1 working day or a day before delivery. Can we request special order like help us importing Japanese snacks not available in Singapore? BONJ do cater customer's special orders such as importing Japanese snacks, and old title manga/comics books. Simply just provide us the Brand/item name and/or picture of the item. Email your enquiries/order(s) to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . |